Quality Living

Property Management

Brick + Timber

Brick + Timber is Ballast's wholly-owned property management company that provides a full suite of in-house as well as 3rd party management services.

Our AI-powered platform enables “real-time optimization” that elevates the tenant experience and improves the bottom line. By streamlining maintenance, reducing unnecessary costs and balancing occupancy vs. rental rate, it drives efficiency at scale and unlocks higher, more consistent returns. Built through our exclusive partnership with Palantir, this intelligence turns data into action, and our scale into a competitive advantage.

We value our tenants

Brick + Timber is committed to providing tenants the best experience possible through high-quality living spaces and superior response times. Our proactive approach to leasing, maintenance, and daily operations ensures prompt, professional service that creates a reliable and positive living environment.
50,000+
Leads Generated Annually
20,000+
Units Toured
5,000+
Leases Signed
24/7
Support Via Tech-Enabled Field Ops
< 7
Days for Turnover From Vacancy

CUTTING-EDGE Property
Management via AI

Team
A task-based team structure
Instead of one manager juggling ten tasks, ten specialists each handle one task, boosting efficiency and scalability.
KPI
KPI monitoring across operations
We monitor key leasing, maintenance, and collections metrics in real time to quickly identify issues, optimize operations, and improve property performance.
Onboarding
Onboarding and specialized training
At Brick + Timber, every property goes through a structured onboarding process. This ensures a clarity and consistency that benefits both tenants and investors alike.
Analytics
Real-time operational and financial visibility
Brick + Timber’s platform provides real-time operational and financial insights, empowering proactive decisions that maximize property profitability.
AI is woven into every layer of our property management—streamlining operations, enhancing the tenant experience, and turning real-time data into smarter, faster decisions.

Recent AchiEvements

Parkmerced

Trusted at Parkmerced

Brick + Timber was hired as property manager at Parkmerced, the second largest apartment complex in the Western U.S. with 3,165 units. The assignment was highly competitive, and we beat out many of the top national firms. Our cutting edge platform and turnaround expertise was a major factor in the decision.
VIew Article
Brookfield

Brookfield Partnership

In late 2023, we acquired 2,200 apartments with Brookfield, the second largest asset manager in the world. This acquisition has been a resounding success. Accomplishments include training 31 new employees, boosting collections from 70% to 94% in one quarter, and raising occupancy by over 27% in less than a year.
VIew Article